Support
Questions, account issues, or something not working right? We're happy to help.
Contact us
Email support@astryks.com and we'll get back to you as soon as we can. You can also message Astryks Support directly from inside the app.
Frequently asked questions
How do I cancel my subscription?
On the web, go to your profile and use "Manage" next to Subscription — that opens Stripe's billing portal where you can cancel anytime. On iOS/Android, subscriptions are managed through your Apple ID or Google Play account settings (not in the app itself), since purchases there go through the App Store/Play Store.
How do I delete my account and data?
Go to your profile (the Me tab) and tap "Delete my account" near the top. This permanently deletes your posts, saved items, lesson progress, and login — it can't be undone, so cancel any active subscription first if you don't want to keep being billed.
How is my subscription price calculated?
We show you an estimated price in your local currency based on your device's region settings before you subscribe. The price and currency you're actually billed is set at checkout by your billing country. See our Privacy Policy for details.
What is the Hall of Fame?
A gallery of the community's best work, browsable from the Home tab. Our team can feature any post anytime, and each month the 5 most-liked posts are added automatically — there's nothing to enter and no subscription needed.
I found a bug, or content that shouldn't be on Astryks.
Please report posts directly in the app where possible, or email us using the address below with as much detail as you can (screenshots, what you expected vs. what happened).
See also our Terms of Service and Privacy Policy.
